If for any reason you are not completely satisfied with your products please tell us! You may return any item in its original condition for a refund or exchange within 14 days. 

Please email us at to have your request processed. Don’t forget to include your name and order number so that we can investigate and resolve the issue.

Returns and exchanges will be processed within 2 - 3 days of receipt.

Exchanges will be sent via standard shipping. Please allow up to 10 business days for delivery within Australia.

Returns are entitled to a full refund minus the original shipping fee.

You will receive an email notification or a friendly phone call from us so that we can continue to provide the best products for your baby.